You can return or exchange your CopperFoot Mat or CopperPaw Mat within 30 days of the original purchase date. If you're not completely satisfied, ensure the product is in like-new condition and return in its original packaging. All returns are subject to a 15% restocking fee. The buyer is responsible for return shipping fees.

Please allow 5-7 business days for a refund to post onto your account.

Please contact customer service to initiate a return.

Return Address: 37 Inverness Dr E #100, Englewood, CO 80112


If you need to cancel an order, please contact our customer service line or email us.

Customer Service Phone Number: +1 (877) 366-2188

Customer Service Email:

We are available 24 hours a day, 7 days a week!